Case Study:

Supplier Management

Executive team reviewing supplier management performance and strategic procurement metrics during interim leadership consulting

Initial Situation

  • Supplier performance only selectively and subjectively
  • High strategic dependence on key suppliers
  • No standardized approach
  • Lack of comparability across functions
  • Need for transparency to drive improvements
Executive presenting holistic supplier performance scorecard during meeting – Nextshift Leadership showcasing supplier management and procurement transformation

Actions & Approach

Implementation of a Holistic Supplier Performance Scorecard

1. Scoring Structure including

  • Corporate
  • Technical Marketing
  • Sales
  • Procurement

2. Methodology

  • 20+ criteria
  • Weighting based on relevance
  • Cross-functional evaluation
  • Scalable
  • Reviewed annually

Results & Actions (Example Supplier)

Scorecard Results

  • Overall Score: ~80%
  • Strengths:
    • Contract negotiation
    • On-Time Delivery
    • Responsiveness
  • Areas for improvement:
    • Quote quality
    • Forecast accuracy
    • Confirmation date handling

Actions

  • Defined targets for quote processes
  • Agreed escalation matrix
  • Boosted support on promotion of technical innovation
Team celebrating supplier performance improvements with scorecard results – Nextshift Leadership supplier management consulting
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